“I have spoken with Rhiannon on a number of occasions when I’ve phone through to the clinical support team. Again, she was excellent and helped me with my queries. I was able to run my treatment plans past her and get some really helpful feedback – it’s very reassuring to be able to pick up the phone just to sanity check yourself, especially with a new device. I even called her 10 minutes before treatment with a little wobble and she was very reassuring.”