You might have heard us mention this before but we really can’t stress this enough – we want to make sure all of our clients feel as though they’re being fully supported when they buy one of our innovative products. We’re not going to leave you in the lurch after we’ve shipped out your new machine – quite the opposite, in fact!
At Lynton, our goal is to make sure you get the most out of our products, which is why we’ll give you access to our dedicated Clinical Support Team as soon as you become a Lynton customer. If you’re wondering exactly what makes our Clinical Support team so special, then you’re in the right place. We hope you’re ready because we have an awful lot of ground to cover…
Why Is Our Clinical Support Team The Best In The UK?
Dr Sam Hills is one of the many reasons why our Clinical Support Team is as wonderful as it is! Sam is our Clinical Director and oversees the entire team. This includes our Aestheticians, Clinicians, Clinical Trainers and Service Engineers. Not only that, she’s also an Honorary Lecturer at The University of Manchester, giving lectures on the Anti-Ageing and Aesthetic Medicine MSc course, and is The British Association of Beauty Therapy & Cosmetology’s (BABTAC) Laser and IPL Expert. What can’t Sam do? We’re honestly yet to find out. But without her expert assistance, our team wouldn’t be what it is today.
Here at Lynton, we have the largest team of Trainers, Clinicians and Aestheticians in the UK. Our Clinical Training Team, which is headed up by Dr Sam, also includes Rhiannon Smith, who has been in the industry for over twelve years, and Kirsty Turnbull, The Lynton Clinic and The Lynton Training Academy Manager.
No matter their background, our team of experts have been performing Laser and IPL treatments for several years and they often work within our very own clinic to keep their skills up to date. Our industry is constantly evolving and the only way to keep our clients in the loop is to ensure our trainers are too.
Most importantly, our Clinical Support Team can answer any questions and provide you with the support you need to get the best out of your Lynton products. Alongside the rest of our departments, they help us to form the biggest, most extensive after-sales support system in the country and we’re incredibly proud of them.
The Lynton Webinar Series
Support is also available in our ongoing Lynton Webinar Series. This digital education programme seeks to keep aesthetics businesses growing, learning and thriving by offering advice and guidance on marketing strategies, skin conditions and emerging technologies. These interactive sessions are overseen by our ambassadors and expert guest speakers. You can find out more here.
We’re Here For You
Whenever you need us, we’ll be here to help you. We have a clinical hotline, which is available at all hours, and you can even choose how you get in contact with us. Whether it’s by email or phone, someone will be on hand to answer your questions. Query about treatments? An issue with a client? Whatever it is – don’t hesitate to ask our team. With their combined experience and expertise, they’re prepared for just about anything you could think of.
When you become part of the Lynton family, you’ll also receive free-of-charge, in-depth training at your own premises. One of our Clinical Trainers, who we briefly introduced you to earlier, will train you and your staff at your very own clinic. You’ll get the chance to learn about your Lynton system in the very environment you’ll be using it in, which is sure to put you at ease.
We even offer virtual classroom clinical updates to make it even easier for you to get to grips with new trends and technologies. These events are also the perfect opportunity to network with fellow industry professionals. Click here to learn more and find out what events are coming up.
Speaking of additional training opportunities, we offer masterclass programmes to really help you to sharpen your skills. These programmes are run by industry professionals, meaning you’ll get the chance to learn from key opinion leaders. We always endeavour to be at the forefront of innovation, and we want our customers to benefit from our knowledge too.
Get In Touch
If you’re not a Lynton customer, you won’t get the chance to take advantage of our extensive support network. However, if you purchase one of our state-of-the-art products, that could all change! A Lynton device could be just what you need to reinvigorate your clinic.
Email us at info@lynton.co.uk or call us on 01477 536 977 to find out more about our range. Don’t forget to stay connected and keep up with all the latest Lynton news. Follow us on Facebook and Instagram today.
